Woman roamed Triad with gun for 10 minutes, but
security didn't notify businesses or lock elevator
Byline: KELLY KENNEDY THE SALT LAKE TRIBUNE
Copyright 1999, THE SALT LAKE TRIBUNE
KSL building employees are questioning whether a better response by security after a woman
walked into the building and began shooting Jan. 14 could have prevented AT&T employee Anne
"[Security] never made an announcement," said Jeff Crane, a finance representative for Allen
Communication on the fifth floor. "They did not notify the rest of us that there was someone in the
building with a gun."
De-Kieu Duy, 24, has been charged with killing Sleater, 30, a new mother who died seven
days after the shooting. Police say Duy, who has a history of mental illness, claimed KSL
employees had been harassing her.
An emergency 911 phone-call log shows the first call from first-floor KSL Television was made
at 3:20 p.m. Fourth-floor AT&T employees made their first call 12 minutes later.
Every AT&T employee interviewed by Salt Lake City police the day of the shooting said they
did not know Duy was in the building until she was on the fourth floor, even though it took her at
least 10 minutes to get there, according to police reports.
Some workers feel more should have been done to alert and protect employees in the building.
Among the concerns: A security guard on the third floor did not lock elevators or use his cell
phone to notify tenants of the threat.
The guard was standing on a third-floor balcony overlooking the first-floor reception area.
Police reports show the guard immediately called the building's command center before moving
third-floor workers off to safety.
Tony Tingey, general manager of LaSalle Partners, which manages the Triad Center, refused to
comment on the building's security measures.
Public criticism of security by AT&T employees has been quashed by a company mandate
against speaking to the news media.
Police say Duy carried a bag of bullets and a 9 mm pistol into the building, then insisted on
talking to a reporter. When the first-floor receptionist refused, Duy started firing.
Crane said he was in the stairwell near the third floor when he heard shooting.
"I ran back upstairs to the fifth floor to warn everyone to get down," he said. "Unfortunately, she
got off the elevator on the fourth floor."
Police say Duy shot KSL building manager Brent Wightman, who was grazed by two bullets,
on the first floor, then entered the elevator. She roamed KSL offices on the second floor, firing at
people. Then she got back on the elevator and got off on the fourth floor, again firing randomly.
Many fourth-floor employees told police they heard the shots -- describing them as a loud
crash, like a chalkboard dropping or a balloon popping -- but didn't realize what was happening.
Most went on with their work even as Duy walked past in the hallway outside their offices,
heading toward Sleater's office.
Ben Porter, who was with Sleater when she was shot, told police he didn't know anything was
going on until the suspect appeared in the doorway with a gun. He could not be reached for
"I don't think you can prevent someone from going postal, but there might have been a way to
contain her -- to keep her from accessing the second and fourth floors," Crane said.
Dick Abels, the national spokesman for AT&T, said the company uses pass cards to get into
the offices in the Triad Center, and they felt confident the building was secure.
"We have had and still have a very secure building at AT&T," he said. "I know everyone within
AT&T did exactly what they were supposed to do that day."
AT&T advises employees to do exactly what a person with a gun requests.
When the suspect entered the fourth-floor AT&T reception area, she told the man substituting
for the receptionist to open the door with his pass card while she held a gun to his head. He did.
The substitute did not know there was a woman in the building with a gun until she pointed it at
him, according to police reports.
Crane said visitors must now go to a main command center to gain entrance to the Triad
Center, which includes the KSL building, and guests must be escorted by someone who works
Many other Salt Lake businesses have either re-evaluated or increased their security since the
Julie Hogan, marketing director for the ZCMI Center, said the mall's emergency plan calls for
each vendor to call another vendor to let them know what's going on.
"We haven't brought that up-to-date, but we're talking about it -- starting to rethink what we're
doing," she said.
Dennis Terrell, building manager for the City Centre building on 200 South in Salt Lake City,
feels confident with pass cards and security guards.
He said he doesn't intend to add to security measures for the building, which houses law and
"This building was secure before the shooting," he said. "But we've briefed everyone that it
could happen anywhere."
Salt Lake Police Lt. Phil Kirk said there have been 10 to 15 calls to his office since the shooting
from businesses that want to improve their own security.
"We're very much interested in working with people to prevent a crime," he said, "so we don't
have to help them with a tragedy."
* Copyright 1990-2000, The Salt Lake Tribune